Important: This Privacy Policy applies to all services and products on the 49bt platform. By using the platform, you agree to this policy. Please read it carefully.
1 What Information We Collect
49bt only collects information that is genuinely needed to provide you with the best gaming experience and to maintain platform security. We believe in collecting only what is necessary, nothing more.
Types of information collected from you:
- Identity Information: Full name, date of birth, nationality, and gender.
- Contact Information: Email address, mobile number, and current residential address.
- Identity Verification Documents: A copy of your National ID, passport, or birth certificate.
- Financial Information: Payment method details and transaction history — card numbers and PINs are never stored.
- Usage Data: Login time, gaming activity, preferred games, and browsing patterns.
- Device Information: IP address, device type, operating system, and browser information.
| Type of Data |
Purpose |
Retention Period |
| Identity Information |
Account Creation & KYC |
5 years after account closure |
| Transaction Information |
Financial Security & Auditing |
7 years (legal obligation) |
| Usage Data |
Service Improvement |
2 years |
| Cookie Data |
Browsing Improvements |
Per session or up to 1 year |
2 Purpose of Data Use
49bt uses your information only for specific, legitimate purposes. Your data is never used beyond those purposes. Here is how your information is used on our platform:
- To create, manage, and verify your account.
- To process financial transactions, including deposits and withdrawals.
- To comply with Anti-Money Laundering (AML) regulations and to prevent fraud.
- To provide customer support and resolve complaints.
- To send you promotions and offers based on your preferences (subject to your consent).
- To ensure platform security and prevent misuse.
- To fulfill legal obligations and respond to regulatory authorities.
Our commitment to transparency: 49bt never sells your information to advertising networks and does not engage in profiling without your consent.
3 Data Storage & Security
49bt follows industry-leading technologies and processes to protect your personal information. Our security infrastructure is regularly updated and tested.
- SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
- Two-Factor Authentication (2FA): The option to add an extra layer of security to your account.
- Secure Data Centers: Data is stored in certified data centers that meet international standards.
- Regular Security Audits: Regular penetration testing and audits are conducted by independent third-party experts.
- Restricted access: Only authorized personnel can access your data, and all access is logged.
- Data Backup: Data is regularly backed up to prevent loss in the event of a technical issue.
Warning: Never share your password or login credentials with anyone. 49bt staff will never ask for your password.
4 Data Sharing with Third Parties
49bt does not sell your personal information to third parties. However, limited data may be shared in certain circumstances, which are clearly outlined below:
- Payment Processors: Payment gateways such as Mobile Banking, Nagad, and Rocket receive the information required to process transactions.
- Identity Verification Services: Documents may be shared with authorized third-party verification agencies for KYC purposes.
- Law Enforcement Agencies: Information may be disclosed to relevant authorities when required by a court order or legal obligation.
- Technology Partners: Cloud and server service providers used to operate the platform may have limited access to your data.
All third-party partners are contractually required to comply with our privacy standards and may not use your data beyond the specified purpose.
5 Cookies & Tracking Technologies
49bt uses cookies and similar tracking technologies on its website to make your browsing experience smoother and more personalized.
- Essential Cookies: Required to maintain login sessions and core site functionality. Disabling these cookies will affect how the site works.
- Performance Cookies: Used to analyze page loading speed and usage statistics.
- Functional Cookies: Used to remember your preferred language, theme, or settings.
- Marketing Cookies: Used to show relevant promotions — this is entirely optional and can be turned off at any time.
Cookie Control: You can delete existing cookies or block new ones at any time through your browser settings. Please note that disabling all cookies may affect the functionality of certain features.
6 Your Rights
49bt believes you have full rights over your own data. You may exercise the following rights at any time:
- Right to Access: You can request to know what information we hold about you.
- Right to Rectification: You may request corrections to any inaccurate or outdated information.
- Right to Erasure: You may request the deletion of your data under certain circumstances.
- Right to Restrict Processing: You may request that we stop using your data for specific purposes.
- Data Portability: You may request a copy of your data in a standard, portable format.
- Right to Unsubscribe: You can opt out of marketing communications at any time.
To exercise any of these rights, please contact our support team. We typically respond within 30 days.
7 Children's Privacy
49bt strictly prohibits the use of its services by anyone under the age of 18. We do not knowingly collect or store any personal information from minors.
- Age is verified at registration, and additional checks are carried out in cases of suspected misrepresentation.
- If any data belonging to a minor is collected inadvertently, it will be deleted immediately.
- If a parent or guardian raises a concern in this regard, we will take immediate action.
8 Changes to the Privacy Policy
49bt may update this Privacy Policy from time to time. Before any significant changes take effect, we will notify you via email or an in-platform notification.
- Updated policies take effect from the date of publication.
- Continued use of the platform after any changes constitutes your acceptance of the updated policy.
- Previous versions are archived and available upon request.
9 Contact Us
If you have any questions or concerns about this Privacy Policy, please contact our data protection team. We will do our best to respond to your message as promptly as possible.
You can also on the FAQ page Find answers to common questions.